FAQ

1What are the candles made of?

Each candle is hand-poured in Canada with a soy/coconut wax blend, high quality oil blends and cotton wicks. Three notes of each blend are listed on the candle labels. They are vegan, sulphate-free, phthalate free, and cruelty-free.​

2. How can I get the best performance

from my Ruby Reid candle?

Please refer to our candle care page.

3. How long will my candle burn?

With proper care, you can expect a burn of approximately 70 hours. (please see the candle care page)

4.Where can I purchase Ruby Reid candles?

Please refer to our "Retailers" page.

5. Will you ship to me?

Yes! We are online and ready to ship on the "Shop The Collection" page.

6. What is your return policy?

All candles are a final sale with the exception of any manufacturing challenges but can be exchanged for a different aroma if brought back in new condition.