faq

  • What are the candles made of?
    Each candle is hand-poured in Canada with a coconut/soy wax blend, high-quality fragrance oil blends and cotton wicks. 
    They are vegan, sulfate-free, phthalate-free, and cruelty-free.
    The candles are each named and the three most prevalent notes 
    of each blend are listed on the candle labels. 

    How can I get the best performance from my Ruby Reid candle?
    Please refer to our candle care page.

  • How long will my candle burn?
    With proper care, you can expect a burn of approximately 50-60 hours.

  • (please see the candle care page)

  • Where can I purchase Ruby Reid candles?
    Please refer to our "stockists" page.

  • Will you ship to me?
    Yes! Shop The Collection

  • What is your return policy?
    All products are final sale with the exception of any manufacturing challenges but can be exchanged if brought back in new condition and unused.

  • What concentration are your perfumes?
    They are eau de parfum so they are quite concentrated and go a long way
    and are very long-lasting.

  • How many drops of diffuser oil do I need to use?
    That is a personal preference but for a medium-sized living room, for example,
    5-8 drops is plenty.